Privacy policy
How Quelvor collects, uses, and protects your data.
1. Data controller
Quelvor Ltd, company number 19283746, 12 Clerkenwell Road, London EC1M 5PQ.
- Email: hello@quelvor.co.uk
- Phone: +44 20 7946 0718
- DPO: dpo@quelvor.co.uk
2. Data we collect
Contact form: name, email, subject, message.
Browsing data: IP address, browser type, pages visited, duration — via cookies.
Age verification: localStorage (qv_age_verified) — no personal data collected.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Contact enquiries | Legitimate interest (Art. 6.1.f) |
| Website analytics | Consent (Art. 6.1.a) |
| reCAPTCHA | Legitimate interest (Art. 6.1.f) |
4. Data retention
| Category | Retention |
|---|---|
| Contact form data | 12 months |
| Cookies | See Cookie Policy |
5. Recipients
Hosting provider (UK/EEA), Cookiebot (Cybot, Denmark), Google reCAPTCHA (US, UK IDTA).
6. International transfers
Google reCAPTCHA: United States, safeguarded under UK International Data Transfer Agreement (IDTA) per Article 46.
7. Your rights
Under UK GDPR and the Data Protection Act 2018, you have the right to: access, rectification, erasure, restriction of processing, data portability, objection, and withdrawal of consent.
Contact: dpo@quelvor.co.uk. Response within 30 days.
8. ICO
If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office: Wycliffe House, Water Lane, Wilmslow SK9 5AF. ico.org.uk. 0303 123 1113.
9. Security
All data transmitted via HTTPS (TLS 1.2+).
10. Cookies
See our Cookie Policy.
11. Changes
Material changes communicated via site notice.
Last updated: 16 April 2026